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2019 Annual Conference: Change and Holiness
May 5 - 8, 2019
PLEASE NOTE: You MUST make your hotel reservation to guarantee your hotel room. Please make your hotel reservation at https://book.passkey.com/e/49708779.
DRAFT CONFERENCE 2019 SCHEDULE (Changes will happen!)
Sunday
2:15 - 2:30 Welcome
2:30 – 4:00 Keynote I Rabbis Sandra Katz, Rafael Goldstein, Rabbanit Alissa Thomas Newborn
4:00 – 4:15 Mincha (Orthodox, Egalitarian)
4:30 – 5:15 President’s Reception (by invitation only)
5:15 - 6:00 Welcome Reception/Affinity group conversations (acute care, long term care, Hospice/Palliative Care, Pediatrics, Military/VA, Prison, Community Chaplains)
6:00 -8:00 Welcome Dinner/ Honoring Rabbi Dayle Friedman, newly certified chaplains
8:00- 8:15 Ma’ariv (Orthodox, Egalitarian)
8:30 -10:00 Evening activities
Casual get-to-know-you activity/improv
Hospitality suite
10:00 Friends of Bill
Monday
7:00-8:00 Shacharit (Orthodox, Egalitarian)
8:00 – 8:45 Breakfast (special table for certification candidates)
Daf Yomi table available
9:00 - 10:30 Workshop I
10:30 -10:45 Break
10:45 -12:15 Workshop II
12:30-2:00 Lunch
2:00-3:30 Keynote II Rabbi Joseph Telushkin
3:30 -3:45 Mincha (Orthodox, Egalitarian)
3:45 - 6:00 Unstructured time (peer review/groups meetings)
5:30 Yoga/Meditation (for women only)
5:30 Friends of Bill
6:00-8:00 Dinner Honoring Rabbi Telushkin
8:00 -8:15 Ma’ariv (Orthodox, Egalitarian)
8:15- 9:15 Healing Service – Rabbis Stern and Glicksman
Movie
9:15-11:00 Hospitality Suite
Tuesday
7:00-8:00 Shacharit (Orthodox, Egalitarian)
Yoga/meditation (mixed gender)
8:00-9:00 Breakfast/ Daf Yomi table available
9:00-10:30 Keynote III Rabbi Richard Address
10:30-10:45 Break
10:45 -12:00 NAJC Business Meeting
12:00 - 2:00 Lunch, Azkarah - Yom Hazikaron Observance
2:00 – 2:15 Mincha (Orthodox, Egalitarian)
2:15 - 3:45 Workshop III
3:45 - 6:00 Unstructured or Denominational Groups
6:00 - 8:00 Dinner honoring Rabbi Sandi Berliner, NAJC Board and Volunteers
8:00 – 8:15 Ma’ariv (Orthodox, Egalitarian)
8:15- 10:00 Evening activity - The Healing Power of Music with Rabbi Joey Weisenberg
Hospitality Suite
10:00 Friends of Bill
Wednesday
7:00-8:00 Shacharit (Orthodox, Egalitarian)
Yoga/meditation (mixed gender)
8:00- 8;45 Breakfast
8:45-10:15 Keynote IV Rabbi Nina Cardin
10:15-10:30 Break
10:30-12:00 Panel Discussions on End of Life, Palliative Care and Spirituality for non-believers
12:00-12:30 Closing Ceremony
Post Conference:
12:30 – 1:15 Lunch for certification panels, candidates, Board members, field trip participants, others
1:15 – 7:00 Field trips (optional)
Certification Panels
7:15- 8:00 Dinner for Panels, Board, Field trip participants
8:15 – 10:00 Possible Board meeting
Thursday
8:00 Breakfast in hospitality suite (optional
Death anxiety is not only something we notice when dealing with patients and even their families, but also with staff. The ideas of death anxiety are not new. There are a number of stories in the Talmud of Rabbis trying to run away from the Angel of Death. When working in a hospital setting, we recognize the need to care for the patients with how they feel about their own death, but we do not always have the discussion with the staff who are the ones to tell a person they have a terminal illness or the ones who have to take care of the dying patient. Looking at the texts of the Talmud as well as our own lived experiences as chaplains, we will explore what we can learn from the rabbis about death anxiety, and look at ways we might be able to better care for our staff, which in turn provides better care for our patients. We will also explore the implications of death anxiety on chaplains’ and staff’s ability to utilize clinical empathy with those for whom they care.
Outline/Goals of Workshop: Learn about death anxiety in Jewish text and its contemporary clinical implications Discuss and explore ways of providing pastoral care to staff surrounding the theme of death anxiety Acknowledging our own feelings about death and how they can help and hinder our care Apply the Jewish texts and contemporary research on clinical empathy to improve our own patient and staff care
Bibliography A: Gesher HaChaim, Part 3 Midrash Tanchuma, Parshat Chaya Sara, Siman 5 Talmud Bavli Moed Katan 28a Talmud Bavli Shabbat 30a-b Compassion for self and others as key aspects of well-being in changing times. Lena Wiklund Gustin RN, PhD.Scand J Caring Sci; 2017; 31; 427–433 Moral Distress: inability to act or discomfort with moral subjectivity? Mark Repenshek Nursing Ethics 2009 16 (6) : 734-742 The “Double-Edge Sword” of Human Empathy: A Unifying Neurobehavioral Theory of Compassion Stress Injury Mark Russell and Matt Brickell. Soc. Sci. 2015, 4, 1087–1117 Howe, Edmund G. “Fourteen Important Concepts Regarding Moral Distress” Volume 28, Number 1; Spring 2017, pg. 3-14 Caring Science or Science of Caring Marian C. Turkel, RN; PhD; FAAN, Jean Watson, RN; PhD; FAAN, and Joseph Giovannoni, RN; DNP Nursing Science Quarterly Vol 31, Issue 1, pp. 70 First Published December 13, 2017
Speaker: Rabbi Eryn London
Via breathing exercises and meditations from Jewish sources, we will explore using our most uniquely human abilities: our ability to breathe and our senses of smell, hearing, taste, touch and sight. We will learn to center and ‘ground’ ourselves, with the intention — kavana — of cleansing and rejuvenating our energy. In this workshop we will utilize our innate potentiality with the intention of realizing and strengthening our connection with the divine. The value of incorporating meditation as part of our self-care will be discovered in our daily practice — keva. In addition to insights from the presenter, there will be an opportunity for participants to 'soul-storm' ideas they may wish to contribute in a small group-discussion framework.
Outline/Goals of Workshop Recognizing the spiritual element of our body-mind-spirit Learning to access the spirit as an energy source Searching for the ways this exercise may fit into our daily practice to recharge ourselves as we support our clients Our workshop plan: Gathering together as a group. Brief introduction to Jewish meditation Finding a comfortable position A guided dip into meditation Resurfacing — processing the exercise in small group Forming Take-away and Feed-back
Selected Bibliography: Jewish Spiritual Practices (Yitzhak Buxbaum), Gates of Light (Joseph Gikatilla), The Essential Kabbalah (Daniel C. Matt), Man's Quest for God (Abraham Joshua Heschel), and the works of Aryeh Kaplan
Speaker: Hana Levine
Cedars-Sinai Medical Center has created a new way of doing advance care planning, with an innovative new Advance Directive that enables providers to get to know who a patient is and what matters to them, not only at the end of life and not just which interventions they do or don't want. Now, for the first time in 25 years, we have utilized this template to create a new JEWISH Advance Directive.
Outline/Goals of Workshop Share new Advance Directive with attendees.
Share best practices related to advance care planning and introducing advance directives to patients/surrogates.
Discuss Jewish values as they relate to end of life care, and persons who lack capacity.
Bibliography A: Jewish Guide to Practical Medical Decision-Making (Urim Press, 2017)
Speaker: Rabbi Jason Weiner, BCC
First identified in 1984, Moral Distress is a challenge in health care that is growing in prominence and receiving wide attention in clinical and ethics literature. Moral distress is experienced by those who, like nurses, feel caught in the middle between the needs of the patient and the demands of the family or institution. It occurs when an individual is prevented from acting on an ethical decision because of some constraint or barrier. Since moral distress often is the product of an unethical work environment, educating and empowering individuals are necessary but not sufficient responses. As chaplains, it is essential to identify and name moral distress, for only then may steps be taken to effect changes toward a more ethical work environment in the institution. This workshop defines and analyzes moral distress and suggests ways for chaplains to address it. It also identifies some Jewish perspectives.
Outline/Goals of Workshop : Objectives *To explore the concept of moral distress • To discuss Its impact on care providers as well as the care provided • To suggest strategies for dealing with moral distress *To identify the chaplain's role in addressing staff moral distress *To articulate some Jewish perspectives on moral distress
Bibliography A: Edmund G. Howe, “Fourteen Important Concepts Regarding Moral Distress,” The Journal of Clinical Ethics 28, no. 1 (Spring 2017): 3-14. H. Asayesh, "The Relationship Between Futile Care Perception and Moral Distress Among Intensive Care Unit Nurses," J Med Ethics Hist Med, 2018 Mar 7;11:2.
Speaker: Rabbi Lowell Kronick, BCC
Mishkan Miami: The Jewish Connection for Spiritual Support has embarked on a program to encourage Jewish families to have The Sacred Jewish Conversation about End-of-Life Care. In partnership with The Conversation Project, we have created a community-based initiative to communicate the importance of Advanced Directives. Beyond providing the Jewish community with resources and information through conferences and websites, Mishkan Miami is training a group of facilitators who will work with various individuals to help them initiate The Sacred Jewish Conversation with their constituents. We will be working with clergy, estate attorneys, funeral home directors, long-term care facilities managers, case managers, and engaged volunteers to empower them to introduce these conversations with the constituents they serve, their friends, as well as their loved ones. In addition, Mishkan Miami has been the impetus to build a Miami-Dade, FL county-wide initiative, Conversation Miami, which is now in the process of seeking funding.
In this session, we will not only want to share materials, but also to hear about what others are doing as well in this area. We will share the following:
Speaker: Rabbi Fred Klein, BCC and Rabbi Cheryl Weiner, BCC
Most of us have a good sense of pastoral identity as Jewish Chaplains. Most of us have taken CPE and are grounded in our field. But what makes us specifically “Jewish Chaplains”? What is there in Judaism that guides us in our sacred work? This session will study some of the basic Torah texts dealing with Bikur Cholim, attempting to lay out a Jewish Pastoral Theology that can guide us in our tasks.
Outline/Goals of Workshop : 1. Study basic texts on Bikur Cholim as well as develop models from them for our work, 2. Looking at specific issues including prayer, address physical needs as part of the mitzvah, explore spirituality in a health care facility, and more. 3 Studying cases from the presenter’s extensive file and ample time to discuss the texts as well as apply them to our work.
Bibliography My chapter in Dayle Friedman’s book Jewish Pastoral Care, 2nd edition (Bikur Cholim: A Paradigm for Pastoral Caring – pp 55-74) and my book To Walk in God’s Ways: Jewish Pastoral Perspectives on Illness and Bereavement.
Speaker: Rabbi Dr. Joseph Ozarowski, BCC
The Book of Lamentations, Eicha, is read on Tisha Ba'av for its reference to tragedy and loss in Jerusalem. In modern times, other national tragedies are acknowledged as well. However, Eicha with its use of powerful metaphors of loss is a useful tool in assisting those who are grieving. Some life experiences cannot be explained and we struggle to understand God's ways when there may not be clear reasons. Eicha outlines the emotions of the experience of loss and grief on a personal level as well as a national one and leads us to realize that under the literal words that speak of sin and punishment on a global level, lies a deeper meaning of personal grief, reflection, healing, and hope. Looking at both the Hebrew and the English, this text study will provide insights into the metaphors found in Eicha in combination with grief theory, and the application of this text to the experience of loss, bereavement, and personal restor ation in our work with those experiencing grief.
Outline/Goals of Workshop
1. Identify metaphors in Eicha that represent the grief experience.
2. Integrate grief theory (Worden's tasks of mourning) to the Hebrew text of Eicha
3. Understand how some of the Hebrew elicits the despair and difficult emotions of grief 4. Recognize the message of hope and healing in Eicha that is mixed in with the despair 5. Discuss the application of a difficult text to difficult life experiences for people we counsel.
Bibliography A: Cohn, G.H. (2017). Textual tapestries. Explorations of the five megillot.
Speaker: Rabbi Dr. Rena Arshinoff, BCC
As we know from Torah, life places before us both blessing and curse. Interestingly it does not say "choose blessing" (as if we would need that instruction), but rather, "choose life." Mindfulness practice helps us develop the skills to deal with whatever life presents to us, to "choose life" even in the midst of blessing or curse, in the most skillful ways. It is not about achieving "nirvana," but rather, the ability to be with what is. As Jon Kabat -Zinn says, it is about "moment to moment non-judgmental awareness." In this experiential workshop we will explore modalities if silent meditation, Hebrew chant and walking meditation.
Outline/Goals of Workshop - To acquaint participants with the theory and uses of "Jewish Mindfulness." - To consider how this might be useful in our work settings, with clients, as part of our own "professional use of self." - To experience some of these modalities and have an opportunity to discuss them with colleagues.
Bibliography • The Handbook of Jewish Meditation Practices by David A. Cooper • A Heart of Stillness by David A. Cooper  • Meditation from the Heart of Judaism by Avram Davis, Sylvia Boorstein and Alan Brill • Jewish Meditation: A Practical Guide by Aryeh Kaplan • Be Still and Get Going: A Jewish Meditation Practice for Real Life by Alan Lew • God in Your Body: Kabbalah, Mindfulness and Embodied Spiritual Practice by Jay Michaelson  • Minyan: Ten Principles for Living a Life of Integrity by Rami Shapiro • Open Secrets: The Letters of Reb Yerachmiel ben Yisrael by Rami M. Shapiro • Mindful Jewish Living: Compassionate Practice by Jonathan P. Slater  • The Awakened Heart: Jewish Meditation Practices for Everyday Life, by Jeff Roth  • The Magic of Hebrew Chant, by Shefa Gold
Speaker: Rabbi Stephen Booth-Nadav
Outline/Goals of Workshop: Participants will:
1. Understand and learn to integrate Spiritual Assessment Model into personal practice.
2. Differentiate between issues of religiosity and spirituality.
3. Develop a broader awareness of spiritual practice that can enhance personal growth.
Bibliography : Ellor, Rev. J., Muncie, Rev. M., Seicol, Rabbi S., 1993. "The Development of Spiritual Awareness Programs in Long Term Care Settings". A White Paper of the FoRSA (Forum on Religion, Spirituality, and Aging in the American Society on Aging) Journal of Gerontological Social Work (The Haworth Social Work Practice Press, an imprint of The Haworth Press, Inc.) Vol 45, No. 3; also: Religion, Spirituality, and Aging: A Social Work Perspective (ed: Harry R. Moody) The Haworth Social Work Practice Press, an imprint of The Haworth Press, Inc. Richards, M. & Seicol, S., 1991. "The Challenge of Maintaining Spiritual Connectedness for Persons Institutionalized with Dementia". Journal of Religious Gerontology 7(1) Seicol, Rabbi S., 2003. “Life-long Religious Support for Persons with Alzheimer’s” online article:
Speaker: Rabbi Sam Seicol, BCC
Navigating the certification process is difficult and sometimes confusing, so we have developed a cadre of exceptional chaplains who offer their insights and experience to potential candidates. Mentoring is a gift and a responsibility, so we offer the following training to enhance your skill set. We will offer procedural tools, pertinent articles and usable timelines to ensure that your mentee has the best chance of becoming certified.
Outline/Goals of Workshop
1. Review of certification requirements
2. Understanding of Mentorship parameters: what is expected and what should be avoided
3. Interpersonal relations: how to build trust and promote growth in the candidate
Bibliography A: Henri Nouwen, The Wounded Healer Gerard Egan, The Skilled Helper Mary Elizabeth Moore, Teaching from the Heart Laurent A. Daloz, Mentor: Guiding the Journey of Adult Learners Carrie Doehring, Taking Care: Monitoring Power Dynamics and Boundaries
Speakers: Rabbi Dr. Shira Stern, BCC and Rabbi Andrea Gouze, BCC
Caring for others in today's world means expanding our view of the power of music for chaplaincy in the roles we play: bringing hope, comfort and strength to others in times of critical need. In this workshop we will explore the many modes of music chaplaincy which can be utilized at every stage of wellness, illness, memory loss, final moments of life and beyond.
Outline/Goals of Workshop:
To give participants music they can use in their chaplaincy. To give participants resources for music they can use in their care giving. To bring participants together through music for learning and teaching methods of using music as a tool for healing and transformational change.
Bibliography: www.cantorlisalevine.com Bridge To Peace Songs for Healing and Peace https://www.oysongs.com/products/albums.cfm?album_id=16974 Community Care Chaplains Distance CPE Program http://ccchaplains.snappages.com Where Healing Resides: Bedside Chaplaincy Manual https://www.ccarpress.org/shopping_product_detail.asp?pid=50135 Yoga Shalom Book/DVD/CD https://store.behrmanhouse.com/index.php/yoga-shalom-book-dvd-and-cd.html Threshold Choir https://thresholdchoir.org Music and Memory Books: http://www.eldersong.com
Speaker: Rabbinic Pastor/Cantor Dr. Lisa Levine
In 2016, the Mount Sinai Health System in New York City launched the Center for Transgender Medicine and Surgery (CTMS), an interdisciplinary service that provides comprehensive transition-related care to TG and GNC patients. Chaplains are a key part of this IDT. This workshop presents best practices and lessons learned from this work and summarizes the small body of research that explores transgender peoples religious and spiritual lives. We will also present a series of interactive videos that we developed to train chaplains to recognize, assess, and meet the needs of transgender patients in the general hospital population.
Outline/Goals of Workshop
1. Describe the legal, regulatory, and ethical requirements/ practices that foster healthcare environments that meet the needs of transgender and non-binary (TGNB) patients.
2. Describe how religious and spiritual (R/S) beliefs, practices, and communities can be both damaging and supportive to TGNB patients. 3. Become familiar with chaplaincy interventions that can appropriately meet the religious, spiritual, and emotional needs of TGNB patients.
Bibliography:United States Transgender Survey (2016),
Speaker: Rabbi Jo Hirschmann, ACPE, BCC
The goal of this workshop is to examine how the study of sacred text can enhance pastoral training. In the Summer of 2017, The Center for Pastoral Education launched an inclusion of text study as an integral part of our CPE curriculum.
Outline/Goals of Workshop: Open with a 10-minute text study Discussion on why and how to integrate into the curriculum. Second text Study Discussion on building connection/empathy to the patient/client through the texts Third text study Discussion on the integration of tradition and pastoral relationship. Questions and comments
Bibliography A: Maimonides, Mishneh Torah, Rebels 6:10 The Gateless Gate, Wumen Huikai, Case 7: Zhaozhou Washes the Bowl Isaiah 58
Speakers: Rabbi Mollie Cantor, BCC and Rabbi Mychal Springer, ACPE, BCC
In the Joe Cocker classic song, “With a Little Help from My Friends” the lyrics ask “What would you do if I sang out of key….would you stand up and walk out on me?” I like to reframe this idea and think, what would I do, ‘if your employer stood up and walked out on you’? Are you prepared? What would you do if you could not secure a funded and meaningful chaplaincy position, what would you do with your time, what would you do for income, what would you do with your Chaplain, Rabbinic and or Judaic training? In the shifting health care system, many of us have seen full time and compensated full time positions with benefits disappear in an organizational redesign. We have seen ‘chaplaincy’ redesigned in the system, and unfortunately our position is either downsized or eliminated. What would you do?
Outline/Goals of Workshop In this interactive session participants will be challenged to explore and identify their marketable skills. Participants will explore the array of other options where they can utilize and their skills in new work environments that they may not have considered. Participants will leave the session with ideas of what new skills they need to master so that they can apply for positions outside of chaplaincy.
Speaker: Rabbi Steven Kaye, BCC
The MARI (Mandala Assessment Research Instrument) offers the opportunity for chaplains to utilize mandalas as both a spiritual intervention and as a spiritual assessment. When used in the context of the transtheoretical model-stages of change, mandalas can also open and deepen conversations with care recipients. This workshop will provide the opportunity to participants to experience several different approaches to mandalas as well as explore the use of mandalas in a variety of clinical settings. Participants will also have the opportunity to use case studies to explore the use of mandalas as both spiritual interventions and as spiritual assessment.
Outline/Goals of Workshop : Goals
1. Explore the transtheoretical model-stages of change in the provision of spiritual care.
2. Experience the use of two approaches to mandalas in the provision of spiritual care.
3. Be introduced to the MARI as a tool for spiritual assessment within the stages of change. Outline Introduction Experience the psycho-spiritual-education intervention “Mandalas of Spiritual Awakening” Explanation of MARI and the transtheoretical model-stages of change Case Study Discussion of Stages of Change & MARI Closing Mandala
Bibliography A: Color Theory Birren, F. (1988). The symbolism of color. Secaucus, NJ: Citadel Press. Birren, F. (2013). Color psychology and color therapy: A factual study of the influence of color on human life. Mansfield Centre, CT: Martino Publishing. Elliot A.J. (2015) Color and psychological functioning: a review of theoretical and empirical work. Front. Psychol. 6:368. doi: 10.3389/fpsyg.2015.00368 Fetterman, A.K., Liu, T., Robinson, M.D. (2014). Extending color psychology to the personality realm: Interpersonal hostility varies by red preferences and perceptual biases. Journal of personality, 83(1), 106-116. Mentzel SV, Schücker L, Hagemann N and Strauss B (2017) Emotionality of Colors: An Implicit Link between Red and Dominance. Front. Psychol. 8:317. doi: 10.3389/fpsyg.2017.00317 Judaism & Mandalas Brenner, R.E. (2013). Eco-Judaism: The Torah mandala and the mystical system of sustainability. [Blog post]. Retrieved from
Speaker: Cantor Rabbi Rob Jury, BCC
Through a diverse panel, we will explore the role of Jewish values in end of life care decision-making and how we as chaplains can best serve our patients. How do changing laws in physician assisted death, as well as the history around it, impact our spiritual care? For those who do not find their voices in halacha, where might guiding values come? And for those who do, what are the clear halachic guidelines? Through case studies, text and lively discussion, we will explore what ‘Jewish’ means for the populations we serve as well as the ethical dilemmas faced in end of life care decision-making.
Outline/Goals of Workshop:
1. Create a safe space for conversation about the myriad of views of Jewish end of life care.
2. Empower chaplains to introduce the topic of end of life with their clients in meaningful conversation about their end of life wishes.
3. Remove stigma and unease around the topic of death.
Bibliography: Genesis: 49:28-50:2 Deuteronomy 4:9 Psalm 31:6 Babylonian Talmud, Pesachim 75a Ran on Nedarim 40a, Jewish Guide to Practical Medical Decision-Making (Urim Press, 2017), See attached presentations (source sheet from Rabbanit Alissa Thomas-Newborn and slides from Rabbi Barry Kinzbrunner).
Speakers: Dr. Barry Kinzbrunner, Rabbanit Alissa Thomas-Newborn, BCC, and Rabbi Jessica Shafrin, BCC
Speakers: Rabbi Michelle Stern, BCC, Rabbi Dayle Friedman, BCC, and Rabbi Sara Paasche-Orlow, BCC
What does it mean when patients - and chaplains - describe themselves as Atheist, None, or Spiritual Not Religious? Is there a significant difference, and are these numbers on the rise? If we dig deeper into the data on patients, a more nuanced picture arises which we should consider as the deliverers of spiritual care in the U.S. and Israel. In this two-part presentation, we will draw on research and our own clinical experience in both countries to discuss self-identity and the delivery of relevant care for Atheist, None, or Spiritual Not Religious in the context of the unique cultural and historical factors. We will also touch on the phenomenon of spiritual caregivers who identify as Spiritual Not Religious, Atheist, and Humanist.
Speakers: Rabbi Valerie Stessin, BCC (Co-Presenter) and Chaplain Margo Heda, BCC (Co-Presenter)
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To ensure all interactions within the NAJC member portal are safe and friendly, NAJC staff will oversee the member portal activity and will review, edit, and delete any inappropriate content that has been submitted. This includes abusive or offensive language, spam, malicious files, or other disrespectful contact. To help provide a productive environment, please report any offensive or suspicious activity to NAJC staff. Please note that not all user-submitted content is representative of NAJC, nor does it necessarily represent the views of NAJC, its staff or members.
Personal information:
Personal information is collected on this website only when you voluntarily submit it by, for example, registering for the website, or updating your user profile. We respect the privacy of your personal information. Any collected personal information will not be shared, sold, or disclosed to any person or party, and will only be used within to communicate our news, events, and other services with you.
Information collected from your computer or other electronic device:
We may also collect information about your online activities and your computer or other electronic device when you visit this website. This information may include your Internet Protocol (IP) address, domain name, browser type, date and time of your request and information provided by tracking technologies, such as cookies. This information does not identify any individual. We may also use tracking devices to identify websites that you visit before and after this website. This tracking helps us to understand our users better and to improve our website and the information it provides and to maintain and administer the website. This tracking does not involve the collection of personal information.
Access and choice:
Keeping your information accurate and up-to-date is important so we can provide you with helpful information and services. You may update, correct, or delete personal information by modifying your user profile. You can choose not to receive information about specific produts and services, or any other promotional materials, from us by direct mail and/or e-mail at any time by modifying your communication preferences also located in your user profile.
Links to other websites:
Wem may provide links to third-party websites. We are not responsible for and cannot control the privacy practices of those other sites. Those sites will have their own privacy policy which may be different from this privacy policy. Please check the privacy policy for each site you visit.
Changes to the privacy policy:
We reserve the right to revise this privacy policy at any time. You will be notified of any significant changes made herein.
Unless otherwise specified, event registration refunds are subject to a 25% administrative fee. Each event will have a date beyond which refunds will not be honoured.
By completing purchases with us you agree to have your Credit card and personal information securely stored as part of a payment profile within a 3rd party payment gateway. This securely stored payment profile will be used, when authorized, for automated recurring payments and will allow for easier and faster checkouts. No credit card information is stored within Member365 and all payment data is accessed by way of a secure API. Under no circumstances do we share credit card or personal details.